IT Support from AC Digital Technology Limited

ACITC is now AC DIGITAL TECHNOLOGY Limited

New Website & Branding Coming mid-2024

Business IT Services

As you run a small business without the budget or need to employ a full time IT staff I am here to support you as a reliable and trusted source of experienced and non-bias IT advice and service.
Over the last 6 years I have built partnerships with a number of clients (from 1 to 70 in staff). They call on me for everything from password resets to full strategy, compliance and monitoring.
I have taken clients through a redesign of the IT systems around the needs of the business today. I build the solution to scale with the clients future needs as necessary. Importantly we achieve a state of usability and reliability whereby the system starts to pay for itself.
99% of issues can be resolved remotely. I have clients in the Midlands and others in Wales, extending around my home town of Taunton.
I offer agreed and bespoke SLA (Service Level Agreement) tailored to your needs; such as trading business hours vs 24/7 including weekend support.
I can look after your servers or network assets. In doing so these are monitored around the clock. Early warning notifications and outages (although infrequent) are often resolved before my clients are even aware themselves.
Users in the companies I support realise the value of working with me quickly. Regular reviews turn up positive feedback and I continue to excel with my partners as we extract growing value from their IT investments.
I have been awarded the Cyber Essentials accreditation and support my clients in attaining this and even the CE Plus. I can help your organisation meet this standard.
I am DBS enhanced.
I have a list of testimonials and case studies I can offer you.

I have been working with Microsoft technology for over 15 years and most of this was in an Enterprise and Corporate environment. I have also taken and passed Microsoft Exams.

The new cloud based systems are simply amazing value when compared to how we used to build and host these services internally.

Your business may already be using Office 365. I can answer all the questions you have and show you how to maximise the investment you have made in your subscriptions.

Some businesses can indeed lose the on-premise server and begin to work exclusively through the cloud. Microsoft 365 offers a huge advantage to security and productivity from any device type.

I have experience in migrating many clients to Exchange Online for hosting company email. Teams, Onedrive and Sharepoint have all enabled clients to work in new ways and importantly track all the activity of their employees.

Let’s discuss how we can migrate your business to Microsoft 365!

Speak to me today about how I can help you move to this platform or indeed improve your usage of it.

Internet Access, Rural Broadband for Business or Home, Wifi Expert (CLICK HERE to expand)

I can help you achieve faster internet access for your home or business.

Many clients come to me for advice and installation services having had many years of poor service from their current supplier.

I take a methodical approach to understanding your needs and then making a robust and value driven solution.

– Unlimited 4G packages with speeds much higher than typical ADSL.

– Starlink for residential or business : The Silver Bullet for poor internet access areas.

– Best in-class Wireless solutions to get your internet working for all your devices everywhere you need them to (and beyond).

IT Consultancy & Advice (CLICK HERE to expand)

My consultancy advice succeeds through my ability to converse with my clients clearly and objectively.

I work with sole traders, small and medium sized businesses.

The IT Support from me offers training, solution design, auditing, engineering or installation and procurement advice.

I welcome ad-hoc queries too and if the job is quick n simple then I have been known to do this pro-bono.

Speak to me via email or phone and share your concerns or field your questions; lets see what we can help you and your business achieve today!

Review Feed from Google Business

ACITC

5.0

Based on 59 reviews

review us on

Neil Gunn

10:21 18 Nov 24

I live in the middle of nowhere. My connectivity limited to copper cable speeds and no hope of fibre coming. Ash and his guys really know their stuff. A clean job, done quickly and efficiently. I now have 250 MB/s. Wouldn't hesitate to recommend.

Paul

14:05 18 Oct 24

Mike Vallis

16:20 16 Jul 24

I would not hesitate to recommend AC Digital Technology Limited. Ash promptly visited my house to assess the optimum way to get wifi to the garden and summer house. A few days later he returned and installed a non intrusive mesh system that more than met the requirement. The service I received was first class, the price was fair and reasonable. His attention to detail was impressive and reassuring. A great company!

matt george

11:48 03 Feb 24

We use Ash and his team for a wide range of IT support day to day and installations. Efficiency in these areas is where they excel in. Always quick to response, clear resolutions communicated and timely resolved. But it’s not just the day to day that Ash and his team excel in, from start to end of a installation job whether it’s CCTV, office wifi and broadband set up they go about the job with the upmost professional manor and are never late delivering a project.

Nynehead Court

13:32 21 Dec 23

We are so pleased to have found AC Digital Technology Ltd on google. Not only are they a local firm to us, but their knowledge and expertise in helping with all our IT systems and queries have been invaluable. We have lots of exciting projects in the pipeline and I know they will be a huge support to us. They are quick and nothing is too much trouble. To top it off they are very lovely too. We are very much looking forward to building a long business relationship.

James O'Sullivan

15:56 05 Dec 23

We've been using ACIT for IT support for around 18 months and have always found them to be knowledgeable, professional and personable. Would definitely recommend them!

andrew palmer

11:43 01 Dec 23

accessible, fast and effective - great service and always willing to help.

Paul King

17:46 28 Nov 23

Excellent service from Ash when others had failed miserably to get me working. Highly rated for both knowledge and customer service.

Colin Mellish

07:47 15 Aug 23

Ash from AC Digital Technology Limited can be summed up in three words:Amazing! Amazing! Amazing!We have just moved to a rural location with little to no internet options.Ash was so professional, knowledgeable and patient.He went above and beyond to get the best internet solution available at an affordable cost.He arranged to do a free survey. He arrived and set up an antennae & tried different receivers to pick up the best signal.Ash gave great advice, delivered the solution quickly and continues to provide high quality support if required.I would highly recommend to anyone who is after someone who offers a wealth of friendly knowledge regarding rural internet and provides a professional and tidy service.

Peppy Griffiths

11:16 13 Jul 23

Thank you Ash and Matt for providing an excellent service. Our Wifi is now super speedy around the whole house and garden and we are very pleased with the work.

Steve Gooch

12:33 30 Jun 23

Ash resolved the mess and made my emails work without the annoying password prompt from continually appearing as well as sorting out iphone email too.

Anna Manning

12:21 10 May 23

Ash was brilliant. Really helpful, we live in a small hamlet and he managed to get fast Wi-Fi through-out the whole house. Very affordable. Highly recommend.

Albert Snell

17:38 24 Apr 23

Excellent all around performance, the install ream were polite clean and efficient, having suffered really poor broadband speeds for the last three years it’s a pleasure to have really fast speed with starlink.

Mike Richards

12:07 13 Apr 23

Prompt, efficient, knowledgeable and professional service from both Ash and Matt. Very keen to find us the best rural broadband solution which turned out to be satellite. No pressure selling, transparent pricing and fast response to queries. Strongly recommended and I would certainly use again

Joe Hooper

20:24 18 Mar 23

Can’t rate Ash and his levels of professionalism high enough. Completely genuine and goes above and beyond by far. Going from download speeds of 10 mbps and now seeing 150/250 mbps with Starlink has been a game changer.Ash didn’t stop until we were reaching full capacity of speed. Thanks again Ash for your fantastic levels of service and being such a likeable chap. Will continue to recommend.

Pete Gibbons

15:17 09 Mar 23

Ash and his team are top class, their work was second to none, they have delivered more than what we expected and their service was top notch. I would fully endorse them as best in class.

Liam McCann

11:27 24 Feb 23

Great service overall, knowledgable, flexible giving great advice and help in resolving problems. I would reccommend Ash's services and I will be continuing to contact him with any IT issues I have. Well done!

roy howells

11:31 08 Oct 22

After years of frustration I now have a reliable and relatively fast internet connection. Ash Cox responded quickly to my initial enquiry and organised a survey of my home. He quickly concluded that there was a viable connection and arranged installation, which was carried out promptly and efficiently.I cannot speak highly enough of Ash who clearly knows his stuff and has excellent interpersonal skills - a pleasure to do business with. Thank you.

Simon Little

10:33 01 Sep 22

Installed Starlink and 4G Internet, and Ruckus wifi system. Very professional, fast, prompt to appointments, and returned calls. Went above and beyond. Could not have asked for better. System giving reliable superfast broadband where no fibre connectivity. Highly recommended.

Craig Viljoen

19:34 22 Jul 22

Ash is very knowledgeable and enthusiastic about the products he installs. Nothing is too much of a hassle for him. Despite receiving faulty equipment from the supplier it was never too much hassle for him to come back and reinstall the replacement equipment at no extra charge, despite the issues not being of his doing. I would definitely recommend his services without any hesitation!!

Louis Jenkinson

18:14 21 Jul 22

Fantastic service. After having so many problems with internet providers over the years we finally have a fantastic solution, all thanks to Ash at ACITC. Couldn't be more pleased, would recommend to anyone and everyone.

Julie Lewis

06:33 16 Jun 22

Ash was very quick to respond totally fixed the problem - really great service

paul coode

15:05 12 Jun 22

I am seriously impressed and am very grateful for Ash’s quick response to my situation - the results are breathtaking. I cannot recommend him enough. Thank you so very much !

Guy Churchill

16:41 17 May 22

Called Ash to ask him to sort out my Sky boxes, they were not meshing and my internet was constantly dropping out, he was able to provide a solution meaning I could do away with the boxes and still have broadband and a fully working Sky, brilliant service and would definitely recommend.

kimberley Holley

21:55 28 Apr 22

We recently began a journey of sale and purchase in property and almost pulled out of buying our beautiful potential home as there was very little or no internet on the property and we couldn’t get starlink to sell us the dish to connect to their service. Luckily in the depths of despair my husband came across Ash on the internet and he replied extremely quickly to my husband query! He enabled us to purchase the starlink equipment for our potential house, explained that for the time prior to him coming we would be able to plug and play and it is no word of a lie when I say that plug and play worked as good if not better than normal internet with obstructions but once Ash and Matt that helps him install came round to our newly inhabited property they were able to make the connections within the home millions of times better. We now have starlink throughout our home which is quite long and with numerous rooms and he has also got the internet across the drive area and into the barn which is a way from the main house. Ash and Matt were extremely quick and professional and we are extremely glad the my husband came across him. Thank you ACIT Consultancy.

Tom Johnson

08:58 28 Apr 22

I recently moved to a rural location with little to no internet options.I work from home a lot of the time so it was important that I was able to secure a decent internet connection.Before the move I found Ash using a google search. He could not have been more helpful and laid out the possible options I had. His response time to my 'regular' questions was incredible and he always had a very detailed and informative answer. We decided to go for the Starlink option as this was our best option for getting good internet. We arranged for him to come out to the new property the day after we had moved in and by the end of day it was all set up. The process could not have been easier.Ash was a genuine and really nice guy and easy to talk to.I would highly recommend to anyone who is after someone who offers a wealth of friendly knowledge regarding rural internet and provides a professional and tidy service.

Jane Skipper

11:30 18 Mar 22

Ash was quick, competent and knowledgeable. Initially we had some problems with the internet dropping out persistently after install, but Ash worked relentlessly to find and solve the problem at no extra cost. Now have far better provision than I’ve had before!

Rosie Hawkridge

23:05 15 Feb 22

Really great service, our internet had completely stopped working and we were back up and running in a few hours with great speeds throughout our very old house!

William Lacey

14:26 14 Feb 22

Ash has completed an excellent install and at no time did I feel pressured into accepting additional upgrades. His advice was always extremely helpful in my decision making and his patience whilst I decided which route to go was exemplary. Highly recommend his services.

Andy Curtis

20:35 03 Feb 22

ACIT installed a 4G antenna in our farmyard where no broadband service was available. They were fast efficient and very professional

chris henry

17:45 01 Feb 22

Having battled to find a solution to rural rubbish Internet and with the pressure of 2 adults working from home and 4 kids who believe the world ends without connectivity I set about finding a solution. I would love to enlighten you with the correct search term that found Ash but if you’re reading this then it’s moot anyway. I left a message he called back same day and we chatted through potential solutions. He does seem to know a fair bit. He pointed me at the Starlink option. Managed my concerns re latency etc but agreed to visit the next day to also explore 4g. I did my own research and realised I could get Starlink straight away which it’s rare. He still visited. We talked through options. He told me what it I needed and 6 days later I’ve gone from 7meg download & 1 Meg upload to 300meg and 18meg respectively. Is it Cheap? No. Is it worth it? Absolutely. Ash came out and helped install it. Sorted out the router location etc. Best money I’ve spent and not just on the kit but on Ash.

annie cox

12:05 22 Jan 22

Ash was prompt, professional and friendly. He explained the job well: clearly and well-matched to my level of expertise. His work was speedy and tidy, and very reasonably priced. I will definitely use him again.

Jamie Bachelor

14:42 17 Jan 22

ACIT are a great outfit and Ash is always so informative and talks through all the work he does.It helps for those of us who are not so IT literate. He has in-depth knowledge and always has options/ solutions. I would recommend him to others.

NJT Wanderlust

08:39 17 Jan 22

Having been let down badly by our previous internet company, we decided to go with 4G. We contacted Ash at ACIT and arranged for him to fit the 4G system as we are in a poor signal area and needed an external ariel. Ash attended on time and spent some time finding the right spot for the ariel. We later asked Ash to set up and install our Starlink satellite internet which he did again with complete professionalism and talked us through how to merge the two systems so that we would always have an internet connection.We cannot recommend ACIT enough, a complete service that will have you up and running in no time.

Michele Hardiman

11:53 16 Dec 21

We used Ash at ACIT to set up our work computer and have been delighted with the results of our new computer system and the security. Ash took the time to ensure we were able to operate it and continued to be there if we had any questions, often just checking in. We’ve been operating this for a year with great results. On a personal level I recently consulted about a laptop and found him to be extremely helpful.

Oliver Lewis

14:57 26 Nov 21

Highly recommend ACIT. Ash carried out several surveys to evaluate 4G broadband in our rural location in Somerset. He was extremely professional and knowledgable throughout and could not recommend highly enough. Thanks again

Simon Ballantyne

14:35 05 Nov 21

Ash and the ACIT team are great, they have looked after our IT systems for 4 years. They are highly trusted and can work against the high cyber security demands we place on our systems and services.From Cloud and on Prem servers, network and Microsoft products Ash keeps us using best practice and our systems running smoothly.

James Hayden

10:30 05 Nov 21

Excellent service provided from Ash, can't fault him

Hab R

05:01 28 Oct 21

Found Ash Cox through a web search for Somerset based IT assistance. quick to respond and came on site promptly as agreed (which is already unusual).He quickly identified the issue proposed a number of solutions. I liked he was aware of budget concerns at all times.In the end we arrived at an excellent set up which was to resolve major shortcomings in speeds both to our (rural) premises and the network within and ironed out some small niggles promptly no fuss.Only concern is he explains things very fast but then again we are perhaps not that up to speed.Would recommend him anytime.

Michael Redwood

11:24 26 Oct 21

Great experience with Ash. He is very knowledgeable, and responsive to all of our IT problems and his support to date has been excellent. Would highly recommend.

Tony White

20:13 22 Oct 21

We have struggled with dreadful broadband connectivity in a remote location until Ash delivered us a superb solution. It is giving us great connectivity combining 2 providers with a high level of resilience at a affordable price. Ash gave great advice, delivered the solution quickly and continues to provide high quality support if required. Anyone with poor broadband and or difficult Wi-fi conditions should contact Ash, he will be the help you need.

Sian Collins

13:52 22 Oct 21

Thanks very much to Ash for coming so quickly and providing accurate and professional advice on the best solution for our rural location that has been without broadband for ages. Very knowledgable, friendly and helpful would highly recommend.

Rob Phillips

17:14 24 Sep 21

Great service has helped build my care company

John Underwood

12:33 05 Sep 21

Very helpful and very knowledgeable. No pushy sales just straight forward guidance.Very highly recommended.

jon james

15:07 01 Sep 21

For years we suffered with the blue circle of doom until we had no hair left. We called 'experts' who mostly just did not turn up until we struck gold with Ash. He responded immediately and within a matter of days we had a plan to replace all three of our broadband's with a network based on starlink. Ash sourced everything we needed and came over to install . His knowledge of the equipment was second to none and within hours we had gone from speeds of 1 to 200 plus. Not only that he organised it so we could obtain this over our entire site - three separate buildings and a stable block! A thoroughly proficient and nice guy so much so he left us as a friend we thought we had known for years...a must!

Mike Palmer

09:40 16 Aug 21

I live in a remote area with appalling internet of sub 1mbps. Sky had told me no solution! I rang Ash who came out that same day and after surveying the house and location said I could get decent 4G or Starlink. I decided to future proof speed and went with Starlink. The dish came within a week and Ash installed a few days later. I now have speeds in excess of 150 mbps! Throughout house and garden which is 1 acre. This is transformational for our tv viewing and homework etc. We owe Ash a huge thank you for all he has done for us! I would highly recommend his services.

Beach junkey

08:50 13 Aug 21

Ash absolutely put to bed years of BT rubbish internet. Being in a rural area, just 1mile from super fast broadband is frustrating & expensive to bring in.Ash came and done a free survey and found we could get double figure speed via 4g. It was a no brainier. He connected us up, troubleshot the Sonos that was being awkward and has left us with great internet with very few interruptions. All hail Ash! A superstar🙌🏻 Will definitely use agin if needed for expanding. Cheers 👌🏻👌🏻Before & after pics below. Enough said 👏🏻

Richard Bruce

16:19 17 Jul 21

Ashley helped us obtain a decent internet service where all others failed. From prehistoric dial up speed to a reliable 20+Mb service. Enough to keep us going until FTTP makes it into rural Somerset! Nothing to lose by having him round for a free site survey. Thanks Ash

Rupert Stuart-Baker

13:59 03 Aug 20

Ash at ACIT Consultancy is excellent. He offers fantastic IT knowledge solutions, often bringing technology previously only available to large global companies. We have implemented many of his recommendations allowing Beach Baker's team to work seamlessly from any location. We really value Ash as our chosen IT partner and would recommend his services to other businesses.

Sam Summerton

11:28 29 Jul 20

Extremely competent and knowledgeable, quickly grasped our business needs and made helpful recommendations, quick response times and has made major improvements. Would highly recommend.

shaun davis

11:10 29 Jul 20

We have been using AC IT Consultancy a few years now, During the time we have been using them they have always been helpful, prompt Reliable and honest. They have been such a great asset to have at hand for on-premises support and were invaluable during the migration to hybrid systems. Their knowledge in network security, management and Microsoft 365 is second to none and has helped our business network move to the next level and saved us a lot of money and time.

Soussan Hosseini-Sech

17:28 03 Feb 20

Very efficient timely service. Knowledgeable, friendly and good customer service. Highly recommend.

IT Support from AC Digital Technology Limited

Business IT Support Taunton

WiFi & Internet Specialist South West

Call AC Digital Technology click here

ACITC is now AC DIGITAL TECHNOLOGY Limited

New Website & Branding Coming mid-2024

Review Feed from Google Business

IT Support from ACITC because...

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